Terms of Service

1. Acceptance of terms

By using SignedSorted, you agree to these Terms of Service. If you do not agree, please do not use the platform.

2. Not legal advice

SignedSorted is a document drafting tool, not a law firm. The agreements generated by our platform are produced using artificial intelligence and are provided for general informational purposes only. Nothing on this platform constitutes legal advice. We strongly recommend you have any legal document reviewed by a qualified Australian lawyer before signing.

3. Who can use SignedSorted

You must be at least 18 years old and have the legal capacity to enter into contracts to use SignedSorted. By creating an account, you confirm that you meet these requirements.

4. Your account

You are responsible for maintaining the security of your account and password. SignedSorted is not liable for any loss or damage resulting from unauthorised access to your account.

5. Payments and refunds

All payments are processed securely through Stripe. Prices are in Australian dollars (AUD) and include GST where applicable.

Pay Per Doc is a one-off payment for a single agreement.

Plus is a subscription billed in advance, monthly or yearly depending on the plan you choose. It renews automatically at the end of each billing period at the then-current price until you cancel. You can cancel at any time by emailing hello@signedsorted.com.au. Cancellation takes effect at the end of the billing period you have already paid for, and you keep access until then.

Because our service is delivered digitally and immediately, we do not offer refunds for change of mind once a document has been generated or a billing period has started. This does not limit your rights under the Australian Consumer Law. If the service has a major problem, or is not delivered with due care and skill or as described, you are entitled to the remedies the law provides, which may include a refund. For any billing issue, contact hello@signedsorted.com.au.

6. Document storage and retention

Signed agreement documents are stored for 12 months from the date of signing on the Pay Per Doc plan. On the Plus plan, your document history is stored for as long as your subscription remains active. You can request early deletion of your documents at any time by contacting us — see Section 12.

7. Acceptable use

You agree not to use SignedSorted to:

• Create fraudulent, illegal, or deceptive documents
• Impersonate another person or entity
• Violate any applicable Australian law or regulation
• Attempt to reverse engineer or copy the platform

8. Intellectual property

The SignedSorted platform, branding, and technology are owned by SignedSorted. The content of agreements you create belongs to you. You grant SignedSorted a limited licence to store and process your content solely to provide the service.

9. Limitation of liability

To the maximum extent permitted by Australian law, SignedSorted is not liable for any loss, damage, or legal outcome arising from the use of documents generated on this platform. Use of SignedSorted is at your own risk. Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy under the Australian Consumer Law that cannot lawfully be excluded.

10. Changes to these terms

We may update these terms from time to time. We will notify registered users of any material changes by email. Continued use of the platform after changes constitutes acceptance of the updated terms.

11. Governing law

These terms are governed by the laws of New South Wales, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of New South Wales.

12. Contact us

If you have any questions about these Terms of Service, please contact us at hello@signedsorted.com.au.